- introduction
1.1. This privacy policy of Jordan Mansion – Boutique Hotel – Jordan B.S.H.I. Real Estate Ltd. 513574863 (“Privacy Policy” and “The Hotel”) and will state the general lines of how we collect and use information about you, As part of your use of the website, including when making orders, purchasing products or services on the hotel website and the hotel’s customer service (“the services”).
1.2.
Your privacy is important to us!
We will act as detailed in this privacy policy, in accordance with the provisions of the law, including the Privacy Protection Law, 1981-1981 (the “Law”).
1.3. The Privacy Policy applies to information that identifies or can be identified by reasonable means. In general, you are under no legal obligation to provide the information detailed below, however, failure to provide it may prevent us from providing you with certain services (“Information”).
1.4. The information will be kept in the hotel’s database for the period necessary for the hotel to realize the purposes permitted by law and according to this privacy policy (“database” and “purposes”, respectively).
1.5. This privacy policy is an integral part of the site’s terms of use (“terms of use”). The use of the website, including the various contents and services operated on it, indicates your agreement to this privacy policy, and therefore you are asked to read the terms of use carefully.
1.6. Please note that the hotel reserves the right to change this privacy policy from time to time, at its sole discretion, in accordance with new content, services, products and options that will be added to the site. Therefore, the hotel recommends going back and reviewing this privacy policy every time you browse the site.
1.7. This privacy policy is worded in the masculine language for convenience only, but is intended for both men and women. Likewise, wording in the singular includes the plural, and vice versa, unless the context or logic indicates otherwise.
- The information collected
2.1. Identification information that you provide to us or that is collected by us, will be stored in the hotel’s database (“Personal Information”). The hotel will keep the personal information, for the period of time necessary to fulfill the goals detailed in the privacy policy, or according to the provisions of the relevant applicable law.
2.2. Information to be provided by you:
2.2.1. When you register on the site and the services provided on it, for example in the case of entering contact information when placing an order on the site, you will be required to provide us with personal information (first name, last name, phone number, email address and means of payment) which will be stored in the database (“Customer Service”) .
2.2.2. The personal information you provide as part of your registration to the website will be used for the following purposes:
- for personally tailored mailing and marketing needs, and maintaining customer relationships;
- for the needs of customer satisfaction research and market research in order to help us improve the services;
- detection and prevention of theft, fraud or any other activity carried out illegally;
- We will keep your data private in accordance with the law. We will be entitled to disclose your details to our suppliers for the purpose of providing the services, collecting funds, preparing accounts, and enforcing our rights according to the agreement.
2.2.3. In addition to the above, we may use various technologies that allow you to monitor your activity on the site for information security purposes, to optimize our services, to adapt the services to your personal preferences and to market the services offered by us.
2.2.4. We may disclose your personal information to any of our employees, directors, insurers, professional advisors, agents, suppliers, or subcontractors, to the extent reasonable and necessary for the purposes stated in this Privacy Policy.
2.2.5. We may disclose your personal details to any corporation in our group of corporations (subsidiary companies/associations) to a reasonable extent and as required for the purposes specified in this privacy policy.
2.3. Use of cookies
2.3.1. Cookies are information files embedded in the browser or device you use when surfing the website, and monitor information about your conduct on the website. Using cookies helps identify you when you re-enter the site. Using the cookies, your activity will be monitored and information such as IP address, duration of your visit to the site, operating system/browser versions, location and more will be automatically collected (“Collection of Information”).
2.3.2. You can stop the collection of information through cookies by changing the settings in the web browser you use and deleting your usage history, or by changing the operating system settings of the end device you have, at any time. In smart phones, it is possible to limit the use of the device ID for advertising purposes. As you block cookie activity, it is possible that some of the site’s services will no longer be available to you, or you will have to re-enter details each time you visit the site. Changing these settings is your responsibility.
2.3.3. To the extent that you provide us with details about other people (eg family members) or on their behalf, you must obtain their consent to this, to this privacy policy and to the terms of use or regulations of the relevant service.
- The use of the collected information
We will use the personal information for the purpose of providing the services, operational needs, making contact, customer service, streamlining and control, information security, handling requests for review and correction of information, research needs, advertising and marketing on our behalf (including providing information about products and services and including information tailored to you personally and protection of rights Legality and legitimate interests of us and others.
- Saving the information
The hotel may keep the personal information in accordance with the applicable law, in order to settle disputes, act to solve problems, assist in any investigation, comply with the legal provisions requiring the storage of information about transactions/payments, enforce the terms of services and take other actions permitted by law.
- Transfer of information to a third party
The hotel may transfer the information to third parties, both in Israel and abroad, in the following cases:
5.1. In order to fulfill the purposes stated in this privacy policy, the purposes permitted by law and our legitimate interests (for example to prevent fraud). The transfer of such information will be subject to the provisions of the law and the obligations of the third party to maintain privacy and information security at the level required by the type of information transferred.
5.2. As part of the hotel’s cooperation with subcontractors and suppliers (such as credit card payment processing companies, equipment support and maintenance companies, software suppliers, and lawyers).
5.3. As part of the sale of the hotel business (all or part of it), and on condition that the third party complies with the provisions of the law regarding the protection of privacy and information security.
5.4. Obtaining a judicial order or requiring authorized permission to do so.
5.5. for the purpose of defending against lawsuits.
5.6. for research and statistical purposes.
- Advertisements and direct mail
6.1. The personal information may also be used for marketing, advertising and direct mail purposes of the hotel’s services and/or those on its behalf or products and services of third parties that are provided in cooperation with the hotel.
6.2. Subject to your consent, we will be entitled to add you to a mailing list in which you will be sent direct mail and advertisements in connection with the services, by any means of communication, including via email, SMS messages, WhatsApp messages, automatic dialing system and social networks (“mailing/s” and “mailing list” , respectively).You can request to be removed from the mailing list at any time, by contacting the service center at the email address [email protected] .
6.3. Please note that even after requesting your removal from the mailing list, mailings may be sent to you that we are obligated and/or permitted to send to you by law, even without your consent.
- The right to review the information and correct it
To review the information we keep about you, you must submit a written request to the service center by e-mail at: [email protected] and follow our instructions so that we can verify your identity. If the information we hold about you is inaccurate, you have the right to request its correction or deletion, subject to cases where the law allows us or requires us to keep the information as it is.
- deletion of information
Deletion of information will be possible in accordance with the provisions of the law, including in cases where it is not required for us to provide the services, to protect our legitimate interests, to comply with the legal requirement to keep information, or for the purpose of defending against lawsuits. Despite the above, we would like to inform you that in accordance with the provisions of the law, the hotel is obliged to keep some of your information and may be obliged to keep it even if you have requested to delete it.
- Data Security
9.1. The hotel uses information security measures to protect the personal information contained in the database and to reduce the risks of unauthorized access to its databases (“information security measures”). However, the information security measures can never provide complete immunity from various hacks and intrusions into the database. Therefore, it will be clarified that the hotel does not guarantee that the website will be completely immune from unauthorized access and misuse of the personal information stored there.
9.2. It will also be clarified that it is your responsibility to take appropriate information security measures, including the use of passwords, anti-viruses and hacker attacks, and software updates (“taking self-measures”). The hotel will not bear any responsibility for the disclosure of personal information or for any misuse of personal information resulting from the lack of taking self-measures.
9.3. By using the website, you declare that you will not have any claim and/or demand and/or claim against the hotel and/or anyone on its behalf due to hacks, intrusions, malfunctions and/or disruptions of any kind on the website or in the database, provided that the aforementioned was not under the control of the hotel.
9.4. As long as you have a username and password for your use of the website, you undertake that they will be for your personal use only, and not to be transferred to any third party. The hotel will not bear any responsibility for any damage caused by an unauthorized party.
9.5. It is possible that upon your arrival at the hotel you will be asked to provide additional personal details (or to update existing details). The provisions of this privacy policy and the terms of use will apply to the provision of these details.
- Contact the hotel’s customer service
To contact the hotel’s customer service and find out details about your rights as mentioned above, you can contact the email address: [email protected] or the phone number: 04-6802323, on Sundays – Fridays (not holidays) between the hours of 16:00 – 08:00 .